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Call center

Scripts: copywriter specialized in writing scripts and FAQ databases

Setup: in-house programmers to setup complex, library-based data entry interfaces

Implementing: a 40 work-stations call-center, 70 operators, a complex CTI (Computer Telephony Integration) System (5 years of experience); plus the capacity to provide toll-free numbers available from all networks

Other technical capabilities: IVR (interactive voice response) and call recording

Professional Reporting and Analysis: 8 years of experience in telemarketing, product info-lines or promotion info-lines


  • Database services
  • SMS and Mobile Marketing
  • Fulfillment for direct mail and drop mail
  • Letterbox marketing
  • Email marketing
  • Logistics for consumer promotions

Current issue

October 2011


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